Privacy and Policy
At Rainjo.com, we respect our customers and understand that you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.
What Information Do We Collect?
We collect various types of information depending upon how you use our site.
•When you order from us, we collect your name, billing address, shipping address, email address and phone number(s). We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and we will retain a record of your purchases.
•When you become a Rainjo.com registered user, we collect your name, mailing address, email address, birth date and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible.
•Our primary goal in collecting personal information-including your first name, last name, purchase history, phone number(s), valid email and residential address is to provide you with a smooth, efficient, customized shopping experience and to let you know about offers that may be of interest to you.
•When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question.
•We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another website conducting a promotion or event with us.
What Are Cookies and Do We Use Them?
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At Rainjo.com, we use session cookies that exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at Rainjo.com. For example, the Session ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session ID cookie, you can't add merchandise to your bag and carry it to Checkout.
Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At Rainjo.com, our store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.
If you would like to opt out of receiving any Cookies from Rainjo.com, please use the help function in your web browser to restrict Rainjo.com Cookies. Lastly, if your existing cookie expires or you clear your cookies for any reason, you will need to follow the above steps again to opt out of any new cookies.
How Do We Use Your Information?
We may use your information in a number of ways, including the following:
•In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs. We use that information to improve your overall shopping experience.
•To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
•To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
•For marketing and promotional purposes. For example, we send out email and direct mail to our online and store customers about products or events that we think may be of interest to them. We also may send you offer for discounts or free services (e.g., free gift wrap or shipping) on our site..
Do We Share Your Information?
We don’t share your information with other organization or company.
Is My Information Secure?
Rainjo.com has put in place various physical, electronic and managerial procedures to try to safeguard and secure the information we collect online. For example, private account and customer information is located on a secured server behind a firewall; it is not directly connected to the Internet. Encryption is a process by which a message or information is scrambled while it is in transit to Rainjo.com. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal